FaqsFaqs

Accidents
If you are involved in or witness an incident during your visit, notify the nearest security guard, usher, or contact the Speedway operator at 641.791.8000. Please allow emergency personnel to respond to incidents promptly and without interference.

Alcohol Policy
If you choose to drink alcohol during your visit to the Speedway, please do so responsibly and be considerate of your fellow fans. You must be 21 and present a valid photo ID with proof of age when purchasing. We reserve the right to refuse to serve alcohol to any person, for any reason, and will contact police if we believe you are acting in a manner that is contrary to the law or that may endanger yourself, others or any property. Iowa Code States Licenses may not allow patrons to bring liquor onto the licensed premises.

Golf Carts
ATVs, golf carts, motorcycles, scooters and mopeds are not permitted within Speedway property without proper credentials from the Speedway.

Pets
The only animals allowed inside the Speedway property (except those which are part of an event) are registered service animals.

Re-entry
Iowa Speedway allows visitors to check out and re-enter the facility during race events. To do so you must have your Grandstand or Suite ticket scanned by gate staff before you leave so it may be re-scanned on your re-entry.

Security Police
Uniformed police officers and Speedway security are stationed throughout the facility to ensure your safety. Should you require assistance, please notify the nearest event staff employee. The appropriate person or agency will then be sent to your location.

Smoking
Smoking is only allowed in designated areas per the Iowa Smoke Free Air Act.

Prohibited Items
All carry-in bags, blankets, sleeping bags and similar items are subject to search by Iowa Speedway when entering the facility. Prohibited items or contraband discovered during security inspections must be returned to the owner’s vehicle or discarded. Items may not be left at the gate. Unlawful items discovered during security inspections will be reported to the authorities. Any prohibited item discovered inside Iowa Speedway will be confiscated. Prohibited items include, but are not limited to:

Aerosol Cans

Animals (Except service animals)

Cans, Glass or Other Containers

Balloons or Beach Balls

Chairs of any style

Display of the confederate flag will not be allowed

Drones, Remove-Control Helicopters, Planes

Fireworks, Sky Lanterns, Missle-like Objects or Projectiles of any kind

Explosives

Illegal Substances

Laser Pointers

Noise Makers: Bells, Bullhorns, Whistles, Airhorns

Outside Food or Beverage

Roller Bags larger than 14"x14"x14" 

Scooters, Segways, Bicycles, Skateboards, Rollerblades, Skates

Tripods/Bipods

Weapons of any kind

Umbrella

**Other Items in the judgment of the Iowa Speedway management that may pose a safety hazard or diminish other fans' enjoyment

FAQS


Do you offer refunds or exchanges?
Iowa Speedway does not offer refunds or exchanges. All sales are final.

How soon before the race should I plan on arriving at the Speedway?

Please arrive early enough to allow time for parking and enjoying all the activities at track. We will share the race weekend activities schedule, as we get closer to the event weekend. 

When does the gate for the track open on race day?
Each race date will have different gate opening times, please check the full race schedule.

Where should we park?
General Parking is located in the lot south of the race track. If you have a parking permit please view our parking maps for additional information.

Is there camping available at the track?
Yes, Terrace Camping and General Camping are available, and both must be purchased in advance. The General Campground also includes a Tent Camping area that is offered on a first come, first served basis, and is only allowed within a designated space. Click here to learn more about camping options.

Where do I pick up tickets on race day?
Iowa Speedway tickets purchased up to 10 days prior to an event will be sent to our customers by email or by U.S. Mail. Tickets ordered outside this window will be held for pick up at Will Call at Ticket Booth 1. A photo ID is required to claim tickets.

Is handicap seating available?
Iowa Speedway seeks to provide reasonable accommodations for all qualified individuals with disabilities. Please contact the Speedway Ticket Office at 866.787.8946 to arrange for appropriate accommodations and seating. Seating is based on availability.

I've recently moved. How do I update my account information?
To change your account information please email tickets@iowaspeedway.com. All account change requests must be made in writing.

Still have questions? Give us a call at 866.787.8946