Iowa Speedway welcomes our guests with disabilities and provides accommodations to make the race day experience accessible. Should you have any questions about disability services or any fan amenities, please do not hesitate to ask our staff, visit our Guest Services booths and tents during events, or give us a call.
Guest Services Contact Information
Guest Services Office:
Event Days: 641-791-8300
Non-Event Days: 913-328-5080
• Text for Assistance on event days:
1. Text to 627227 and insert IOWAFAN at the start of the message
2. Skip a space, then insert your emergency need or issue you need assistance with
3. Include your location and the Speedway’s Emergency Dispatch or Information Services team will respond accordingly.
General accessible ADA parking is limited on the paved area of the Midway near ticket booth 1. Additional grass parking areas southeast of ticket booth 1 is also available for non-wheelchair guests.
Accessible Parking Defined: An authorized state-issued sticker, placard or license plate is required to park in designated accessible areas. (The person to/for whom the pass was issued must be in the vehicle.)
General accessible parking for Speedway Guests with disabilities is available on a first come, first parked basis.
Speedway guests with disabilities should be advised to arrive early on event days.
Accessible (disabled permit or license) parking areas are designated for car and light truck (i.e. pickup trucks) vehicles.
Oversize vehicles (like campers, vehicles with trailers or box trucks) will be directed to alternate areas.
Upon arriving to Iowa Speedway make sure your ADA placard is visible. Follow the direction of parking attendants and they will guide you into the perspective parking lot.
Parking staff will be checking for; an authorized state-issued sticker, placard or license plate is required to park in designated accessible parking areas and by state law the person who the pass is issued to, must be present in the vehicle. Parking staff and/or Law Enforcement Officers will be performing checks to ensure that person is present in the vehicle.
Accessible ADA Parking Information
Golf Carts/Trams are available to help individuals needing assistance. Guests with the proper credentials needing access to the infield can do the following:
- Take the tram from the tram stop near ticket booth 1.
- Requesting an ADA shuttle from tram stop workers or Guest Services info booths.
Guests are welcome to bring their own wheelchairs or electric convenience vehicle (ECV) scooters for their personal mobility assistance across the property and up into the grandstands for access to view the event.
An ECV is defined as a single person, commercially manufactured, electric, convenience vehicle. Examples are Hover Round, Jazzy, Rascal, Scoot, and other manufacturer brands.
- Note: If there is a question whether something qualifies as an ECV please send a photo to [email protected] for approval.
Disabled Guests who have a wheelchair or an ECV but are not purchasing a wheelchair seat/opening for the event, should be encouraged to bring their wheelchair or ECV for mobility assistance across our facility and long event days. Guests can store their wheelchair under the grandstands and close to their location without impeding pedestrian traffic and at their own risk.
Accessible Parking Guidelines
An elevator is available for ADA guests needing access to Suite areas. All ADA grandstand seats are on the ground level of the grandstands as well as the Newton Club seating.
Accessible restrooms are available throughout the Speedway, including grandstand and infield areas.
Service animals are welcomed throughout the property.
- A service animal is defined by the ADA as a dog that has been individually trained to do work or perform tasks for an individual with a disability. Tasks performed by the dog must be directly related to the person’s disability.
- A person may have more than one service animal if they have a need for multiple tasks to be performed (i.e. a seeing eye dog and a seizure alert dog).
- Emotional support, therapy, comfort, or companion animals that provide comfort by being with a person are NOT qualified by the ADA as service animals.These are not permitted into our ticket/credential areas.
- The ADA requires that service animals are always under the control of the handler.
- The service animal must be leashed, harnessed, or tethered at all times, unless these would hinder the service the service animal is trained to perform.
- If a service animal behaves in a way that poses a direct threat to the health or safety of others, has a history of such behavior, or is not under the control of the handler, that animal may be excluded. If an animal is excluded, staff must still offer goods and services to the person without the animal present.
- Guests are responsible for caring for and supervising the service animal, including toileting (bringing their own pet waste disposal bags), feeding, grooming and veterinary care.
- Guests who bring service animals may request wheelchair seating to accommodate the service animal safely and comfortably.
- NOTE: Service animals in training do not need to be allowed to enter. The service dog must already be trained before it can be taken into public places.